Returns & Shipping
PLEASE INSPECT YOUR MERCHANDISE UPON ARRIVAL!
We offer online store credit and refunds within 10 days from the date you receive your order.
Items must be unworn, unwashed and all original tags must be attached.
If you receive a damaged item:
You will need to email us within 3 days from the date you receive your item(s). Please send an email and pic of the damaged item(s) to firstname.lastname@example.org. We will not accept any damaged claims after 3 days from the date you receive it. We do not guarantee jewelry, items shrinking, etc. No exceptions will be made. Damaged items will need to be returned within the 10 day period or they will be rejected once they are received.
For returns (store credit or refund):
- Email a picture of the damaged item to robins_nest email@example.com.
- You will need to return at your expense within the 10 day policy.
- Do not attempt to return items after the specified date or you will be responsible for the shipping costs to send the item back to you.
- We highly recommend you use delivery confirmation when returning your order.
- Your credit card will be credited once we receive the merchandise. This could take 3-7 business days.
- We will not do exchanges due to the turnover in inventory.
No exchanges or refunds on "sale" items. All "sale" items are final sales!
Once you have emailed a photo of the damaged item, ship back to the following address:
Robin's Nest Boutique
PO Box 1541
Mt. Carmel, TN 37645
We strive to offer quick shipping! Most orders are shipped out in 1 to 2 business days. We only ship priority mail through the United States Post Office. If you need expedited shipping, there is an additional charge. Please contact us to arrange. Once shipped, you will receive tracking info and should arrive within 1-3 business days. Occasionally with large orders, shipping may be slightly delayed. Please feel free to contact us with any further shipping questions at firstname.lastname@example.org.
**$6.00 Shipping for orders under $75
**Free Shipping on US orders over $75 (Subtotal amount ~ before shipping, taxes, and after applied discounts)
**During our Sales ~ we do not offer free shipping. All sales are final.
** We don't offer combined shipping during our sales.